Business Support Officer – Equality, Diversity and Inclusion Team
The Environment Agency is building an inclusive workforce that reflects the communities we serve. We embrace equitable opportunities so everyone can thrive and recognize that varied perspectives and experiences are essential to tackling complex environmental challenges. Our dedication to environmental stewardship is matched by our commitment to equity, inclusion, and public service.
Role Overview
Business Support Officer within the People and Inclusion department, supporting the Equality, Diversity and Inclusion (EDI) team. The role ensures the smooth operation of the team and helps achieve the Agency’s People Strategy.
Key Responsibilities
* Support the team with business needs, including managing shared mailboxes and calendars.
* Set up, coordinate, and take minutes of meetings and events.
* Track progress and delivery of key work areas using team plans and other trackers.
* Track progress on Freedom of Information requests and complaints.
* Develop and maintain the team’s SharePoint site, including records management activities.
* Make bookings and complete purchase orders on behalf of the team.
Experience & Skills Required
Essential
* Previous experience in business/team support or relevant transferable skills.
* Ability to navigate ambiguity, adapt quickly and be resilient.
* Ability to take initiative and prioritise workload accordingly.
* Ability to work sensitively, maintaining confidentiality.
* Collaborative and positive approach to teamwork.
* Clear and effective communication skills.
* Organisational, planning and time‑management skills.
* Confidence in using IT packages.
Desirable
* Business administration qualification or apprenticeship.
Other Information
As a national role the office location is flexible. The role may require travel to other Agency and Supply Partner offices; overnight stays may be necessary from time to time.
Everyone who joins us is required to undertake training and participate in incident response duties when needed. Further information on incident response can be found in your candidate pack.
Interviews will be conducted virtually via MS Teams. Please contact eatalent@environment-agency.gov.uk for further information.
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