The role
:
PwC has the UKs largest Local Public Services consultancy team. We are currently working with Councils, Housing Associations, Charities and devolved Governments across the country. The team is growing over the next 6 months and to support this are recruiting a number of roles.
These include increasing our Local Public Services team within the Customer-Led Transformation (CLT) Consulting Practice. The Customer-Led Transformation team are passionate about working with and helping our Local Public Services (LPS) clients to transform the way they work at the organisation-wide level.
Our Local Public Services team helps our clients change how they work to respond to the rapidly changing demand across the public sector. We support our clients by using evidence and organisation-wide operating models enabled by technology. We also focus on transforming within the functions of our clients such as Social Care, Housing and Charities.
What your days will look like:
1. Customer operating model design and implementation for local public services
2. Designing and implementing technology solutions, with multi-disciplinary teams, for local public services
3. Driving pace and quality through robust agile delivery methods
4. Working with teams that include our clients, UK colleagues and offshore delivery teams
5. Working with technology alliance partners to bring the best solutions to clients and their maximising return on investment
6. Taking ownership of deliverables and commercial decision-making throughout projects
7. Working as part of the LPS team to deliver transformation programmes to our clients across the country.
8. Establish effective working relationships directly with clients;
9. Contribute to the development of your own and team's technical acumen;
10. Keep up to date with local and national business and economic issues;
11. Be actively involved in business development activities to help identify and research opportunities on new/existing clients;
This role is for you if:
This role is for you if you really care about this market and bring that passion to drive change to how you work. We would expect sector and capability experience in one or more of:
12. Experience in the public sector (e.g. local government, transport, central government) or in consultancy supporting public sector clients.
13. A proven track record of delivering transformation, cost savings, or procurement improvements.
14. You’ll also be able to show how your work has delivered real, measurable benefits – both financial and non-financial – for your clients or organisation.
15. Strong problem-solving and analytical skills, with experience turning data into insight.
16. Excellent communication, negotiation and influencing skills, including presenting to senior stakeholders and conducting commercial negotiations with suppliers.
17. Familiarity with digital tools, data analytics, or emerging technologies like generative AI.
18. Willingness to travel as needed to support clients on the ground.
What you’ll receive from us:
No matter where you may be in your career or personal life, our are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.