Overview
Associate UX Researcher role at Bally's Interactive. This role sits within Bally’s Interactive, where the User Experience Research team shapes products by grounding decisions in real user needs. You’ll be a voice for players, championing their behaviors, needs, and pain points to deliver experiences that resonate.
At Bally’s Interactive, the UXR Team sits at the heart of Product Design – combining creativity and innovation in an environment built for experimentation and impact. You’ll be part of a dynamic, multi-skilled team powering platforms like BallyBet, JackpotJoy, and more, helping shape the next generation of industry-leading digital experiences. This role is a trusted partner to design, product, and engineering, ensuring every insight counts and every voice matters.
Responsibilities
* Embedding user, market, and competitor insights into the product design lifecycle.
* Driving a research-first culture within the design team by proactively identifying opportunities to level up products.
* Keeping the team informed of the latest UX trends, research methods, and innovations – within the industry and beyond.
* Plan and execute research that generates meaningful, actionable insights for product teams.
* Provide clear, evidence-based recommendations that improve the player experience.
* Ensure research aligns with business goals, product vision, and strategic objectives.
* Work with Product Designers to translate findings into prototypes or design outputs when needed, supporting validation.
* Collaborate with UX/UI Designers and Product Managers to shape the right questions and drive better outcomes.
* Support the design team with research that guides and supports their design thinking.
Qualifications / What we're looking for
* Designing and conducting user research to validate ideas, test designs, and uncover unmet needs.
* Translating complex insights into clear, actionable recommendations that influence product direction.
* Analysing behavioural data (e.g., FullStory, Maze, Google Analytics) and combining it with qualitative research for a holistic view.
* Articulating the ROI of design decisions with clarity and confidence.
* Delivering findings in compelling formats – decks, prototypes, storytelling sessions – that drive real change.
* Collaborating effectively with product managers, designers, data analysts, and engineers to ensure insight is applied where it matters.
* Background in UX/UI design with the ability to turn insight into low-fi wireframes, visual concepts, or production-ready design.
* Experience with Figma (or eagerness to learn) and an interest in how component libraries, design tokens, and structured systems help teams scale good design.
This Is What You’ll Get
* Annual leave
* Annual bonus
* Health insurance
* Company share scheme
* Volunteering days
* Access to e-learning platforms
* Home office allowance
* Wellness or Gym allowance
Plus much more!
DNA / Values
At Bally’s Interactive, we are driven by a set of core values we call our DNA. We strive to embody these values and keep them at the heart of everything we do:
We are Always Ready to embrace change, adapt, and delight our customers. We believe that You Make the Difference, which is what gives our players the best experience. We are All One Team, looking out for each other and respecting diversity. Our teams are Learning Every Day, with constant curiosity and the drive to learn from successes, mistakes, and others’ experiences. We Love to Lead by thinking differently, seeking innovation, and raising our game.
Equal Opportunities
At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions. Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work. We believe that employing a diverse workforce is central to our success.
We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Gambling Facilities and Casinos
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