The Talent Set is working with The Royal Photographic Society to recruit a Salesforce Administrator for an initial 12-month FTC basis.
This is a fantastic opportunity for a proactive and detail-focused individual to take ownership of a Salesforce-based CRM system, supporting internal teams, driving data accuracy, and enabling smarter digital processes. The successful candidate will play a key role in developing CRM capability, providing user support and training, and collaborating with colleagues to ensure systems are working seamlessly to meet organisational goals.
Key Responsibilities:
1. Maintain accurate and consistent data within the Salesforce CRM system
2. Provide user support, troubleshooting, and training to colleagues across the organisation
3. Act as the primary point of contact for CRM-related queries and internal digital projects
4. Build and deliver monthly and ad hoc reports to support strategic objectives
5. Assist colleagues in creating and refining Salesforce dashboards and reporting tools
6. Manage Gift Aid and financial reporting processes to ensure accuracy and compliance
7. Process event and membership refunds through the CRM
8. Support the Membership team with CRM-driven communications and operational needs
9. Build and maintain Salesforce Flows and automations to improve efficiency
10. Liaise with developers, consultants, and ...