A government agency in the UK is looking for a Service Desk Analyst to provide friendly first-line IT support. Responsibilities include logging and resolving service requests, liaising with customers, and ensuring high-quality service delivery. Candidates should have general IT proficiency, a positive attitude, and strong attention to detail. The role offers a salary of £26,607, a civil service pension, and excellent career development opportunities, along with a great work-life balance.
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