Smartly is looking for a Global Director, Sales Strategy and Operations to help shape and scale how our commercial organization operates globally. In this role, you will partner closely with Sales leadership and cross‑functional teams to drive planning, operational rigor, forecasting, and strategic initiatives that support growth across regions and customer segments.
This role is well suited for someone who combines strong analytical thinking with business judgment and operational execution. You will work across teams to improve decision‑making, streamline processes, and ensure our global go‑to‑market organization can scale effectively as the business grows.
What You Will Do
* Partner with global Sales leadership to define and operationalize go‑to‑market priorities and commercial strategy
* Lead annual and quarterly planning processes, including territory planning, quota modeling, capacity planning, and performance tracking
* Develop forecasting frameworks, reporting structures, and business insights that support data‑driven decision‑making
* Analyze pipeline health, sales performance, conversion trends, and operational metrics to identify opportunities and risks
* Drive cross‑functional initiatives with Finance, Marketing, Customer Success, and Business Operations teams to improve commercial effectiveness
* Build scalable operational processes and frameworks that improve efficiency and consistency across regions
* Prepare executive‑level business reviews, strategic analyses, and recommendations for senior leadership stakeholders
* Identify areas for process improvement and lead operational change initiatives that support company growth
What We Are Looking For
* Strong experience in sales strategy, revenue operations, business operations, management consulting, or related commercial strategy functions
* Experience working with global sales organizations and supporting cross‑regional go‑to‑market teams
* Strong analytical and problem‑solving skills with the ability to translate data into actionable business insights
* Experience with forecasting, pipeline management, sales planning, and performance reporting
* Ability to work through ambiguity and drive alignment across multiple stakeholders and functions
* Strong communication and presentation skills, including experience working with senior business leaders
* Comfortable balancing strategic thinking with hands‑on operational execution
* Experience working with CRM and business intelligence tools such as Salesforce, Looker, Tableau, or similar platforms
What We Offer You
At Smartly, we offer a place where you can advance your career. Here, you’ll find:
* An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
* Global Impact: Contribute to a company making a global impact, directly influencing our customers’ success and business growth.
* Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work‑life balance through paid holidays and family leave.
* Comprehensive Rewards: Benefit from equity options, performance‑based rewards, competitive compensation, and career development opportunities.
* Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.
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