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5 The Applegarth, Northallerton, DL7 8LZ
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role:
As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, ensuring that every recovery journey is tailored to individual needs and priorities.
You will take a holistic “whole person” approach, ensuring that each service user’s care package encompasses all areas of their wellbeing, supporting them to achieve the best possible outcomes and safe reintegration into the community.
As a Recovery Coordinator, you will be responsible for:
1. Managing a reduced caseload appropriate to part-time hours, devising, implementing and reviewing ongoing recovery plans and treatment.
2. Carrying out triage/screening assessments and comprehensive assessments with service users.
3. Working collaboratively with partner agencies to undertake shared assessments, key working and interventions, supporting service user progression from engagement through to self-sustained recovery.
4. Facilitating service user access to treatment and community resources to increase recovery capital and social connections.
5. Using the online case management system, SystmOne, to effectively manage recovery planning, safeguarding and risk management processes.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
6. 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
7. Pension scheme with 4.5% employer contribution, matched up to 6.5%
8. Life assurance (3× annual salary)
9. Enhanced sick pay and family-friendly pay
10. Birthday leave and the option to buy up to 5 extra days’ annual leave
11. Professional fee reimbursement for relevant qualifications
12. 24/7 online GP access and Employee Assistance Programme
13. Recognition and long service awards via our and portals
14. £500 bonus
15. Cycle to Work scheme and Credit Union membership
16. Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
17. Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
If you need adjustments or support to apply, please email our recruitment team:
How to apply
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