Team Leader - Personal Injury - Claimant Salary: Up to £32,000 TSR Legal are working in partnership with a well-regarded law firm in Bristol who are looking to appoint an experienced MOJ Supervisor / Team Leader to join their Claimant Personal Injury department. This is an excellent opportunity for an experienced team leader or manager to take the next step in their career, overseeing a team handling MOJ non-motor personal injury claims. You will play a key role in supervising, mentoring and supporting case handlers, while ensuring high standards of technical delivery and client service. Key Responsibilities: Day-to-day supervision of a team of claimant personal injury case handlers Providing technical guidance and support on MOJ portal claims Conducting file reviews and assisting with case planning Managing team performance against SLAs and KPIs Delivering training, coaching and ongoing development Carrying out 1-2-1s and performance appraisals Overseeing team correspondence including email and post supervision About You: Strong knowledge of MOJ personal injury claims and experience using the MOJ portal Previous supervisory or team leadership experience within a PI environment Non-motor PI experience is advantageous but not essential Excellent communication and organisational skills Ability to manage workloads, meet deadlines and drive team performance Proactive approach with the confidence to support and develop others What's on Offer: Competitive salary package Generous annual leave and wellbeing benefits Health cash plan and lifestyle perks Flexible working environment and supportive culture Clear progression opportunities and career development support Inclusive and people-focused workplace If you're a skilled PI professional looking to step into or build on a leadership role, contact Rachel Phillips in confidence on 02920 388100 / or apply below: