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As a Digital Solutions Engineer, you will play a key role in the development and maintenance of Microsoft Power Platform applications and SharePoint environments. You will work collaboratively with a global team, providing technical expertise and innovative solutions to meet business needs while adhering to best practices and governance strategies
Your responsibilities in the role
* Manage incidents and problems related to Power Platform and SharePoint environments.
* Perform change management activities, from small amendments to large-scale projects.
* Proactively monitor solutions and address emerging issues in SharePoint and Power Platform architecture.
* Ensure adherence to ICT policies and governance strategies for existing apps and workflows.
* Develop and integrate Power Automate workflows with external toolsets.
* Support international colleagues through service management and relationship building.
* Redevelop and decommission outdated forms and workflows.
* Provide user guidance, training, and create service documentation.
* Maintain up-to-date service knowledge to enhance user experiences and reduce service overhead
Skills and Experience
* Proficiency in Microsoft 365, Power Platform, and SharePoint Online (essential).
* Strong experience with Power Apps and Power Automate (essential).
* Familiarity with additional tools like Power Pages, Power BI, Azure Portal, and Power Virtual Agent (desirable).
* Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable).
* ITIL awareness and experience using IT service management tools (desirable)
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