About Pupil Progress
Founded by former educators, Pupil Progress is a fast-growing EdTech company dedicated to helping every student reach their full potential. Our platform provides powerful tools for tracking student progress at every level, enabling teachers and school leaders to make informed decisions, save time, and improve outcomes. We work with schools and Trusts across the UK and are proud to be transforming education one system at a time.
The Role
As a Technical Support Executive, you'll play a key role in supporting our school partners and ensuring they get the most from our platform. You'll build bespoke tracking systems, respond to queries, train users, and contribute ideas to improve the overall user experience. This is a varied role with room to grow, perfect for someone analytical, collaborative, and passionate about education.
Requirements
Responsibilities and tasks:
o Build and customise data tracking systems for schools
o Working with our educational consultants to build bespoke tracking systems
o Support school staff through email, video, and live training sessions
o Contribute to UX and feature improvements with the product team
o Create how-to guides and training content
o Use tools like HubSpot, Intercom, and Monday (training provided)
What we’re looking for:
* Confident with data, systems, and solving problems
* Clear and friendly communication skills
* Willingness to learn, share ideas, and take ownership
* Passion for improving education through technology
Benefits
* Competitive salary
* Salary Range £24,501- £27,000 (depending on experience)
* Mentoring from leaders with education and business experience
* Direct access to the company founders and leaders in a role that shapes future growth of Pupil Progress
* A role with real responsibility from the start
* Continuous learning and development
* Pension scheme
* Career progression
* Flexible/hybrid working opportunities
* 23 days holiday + bank holidays (+1 day each year up to 5)
* Fun, friendly, and collaborative team culture
Join us and help shape the future of education while building a career with purpose. Apply now to be part of our mission.
Closing date: 28/05/25