Job Description Job Title: Office Administrator Location: Flamstead, Hertfordshire Hours: Monday to Friday, 8:00am – 5:00pm Overview: We are seeking an enthusiastic administrator to join our growing team. This is a varied and fast-paced role that will involve supporting the day-to-day operations of the business, ensuring all administrative processes run smoothly and efficiently. The successful candidate will play a key role in maintaining high standards of organisation, communication, and customer service across the company. Key Responsibilities: Carrying out a wide range of administrative duties including filing, scanning, data entry, and document management Answering incoming telephone calls, taking messages, and directing enquiries to the appropriate team members Managing incoming and outgoing emails in a professional and timely manner Preparing and formatting documents, reports, spreadsheets, and correspondence Maintaining and updating internal databases and systems with accurate information Assisting with order processing, invoicing, and general office administration tasks Supporting management and colleagues with ad hoc administrative duties as required Ensuring all records are kept up to date and comply with company procedures Liaising with customers, suppliers, and external contacts in a professional manner Helping to improve administrative processes and suggesting efficiencies where appropriate Requirements: Previous experience in an administrative role is desirable but not essential Good IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook) and general computer systems Strong organisational skills with the ability to prioritise workload effectively High level of accuracy and attention to detail Excellent verbal and written communication skills A positive, enthusiastic, and proactive attitude Ability to work both independently and as part of a team Reliable and punctual with a strong work ethic Must have own transport and a full, valid driving licence due to location or occasional travel requirements Personal Attributes: Friendly and approachable with a professional manner Able to remain calm under pressure and meet deadlines Flexible and willing to take on a variety of tasks Strong problem-solving skills and initiative What We Offer: A supportive and friendly working environment Opportunities for training and development Stable, full-time working hours (Monday to Friday, 8am - 5pm -no weekends) The chance to be part of a growing and dynamic team Work Location: In person