Position : Receptionist Department : Human Resources Reporting to : Senior Human Resources Manager Status of post : Full-Time Permanent Salary: Remuneration Package will be competitive and in line with experience Location: Portadown Office Job Description: The Receptionist / Administrator will play a key role in supporting the smooth day-to-day operation of the business. Responsibilities will include acting as the first point of contact for calls and visitors, responding to enquiries in a professional manner, and assisting teams across the business with general administrative tasks. The role will also involve maintaining accurate records and systems, with training provided to support ongoing development. The role of the Receptionist / Administrator will be varied and will include: Handling telephone calls Providing customer service to all visitors Dealing with customer queries Providing administrative support to all departments Creating and updating records and databases On the job training Essential Criteria Excellent verbal and written communication skills are required Good attention to detail Ability to be organised and work as part of a team Able to adhere to deadlines Good IT skills to include working knowledge of MS Word and Excel Desirable Criteria Maths and English GCSE, AC or equivalent Previous experience in a Service environment The Company Offers Ongoing training and development opportunities Working alongside experts in their field Health cash plan including compensation for dentistry and optical well being Enhanced maternity and paternity leave Additional holiday increase with length of service Team building and activity days Monthly employee value-based recognition award monetary gift Health, wellbeing and social calendar of events Long service awards Enhanced marriage leave Holiday sell back scheme Kingsbridge Membership Club We are a Responsible Body for AccessNI. A disclosure check will be undertaken; however, a criminal record will not necessarily be a bar to obtaining this role. Our policy on the recruitment of ex-offenders is available on request. The closing date for applications is Friday 23rd January 2026 at 4pm.