Overview
Provide essential safety checks on deblistered stock, prescriptions submitted by network and dispensed MDS trays. Establish relationships with colleague, customers and wider head office staff. Assist with delivering a variety of pharmacy services where possible. Be a predominant role in the dispensing and quality control process.
Key Responsibilities
* Ensure the accurate dispensing of medicines using the Hub's MDS dispensing equipment.
* Carry out accuracy checks of MDS pack in line with current quality control processes within the Hub.
* Be responsible for ensuring accurate stock control.
* Contribute to and monitor adherence with patient safety measures in place throughout the hub operation to reduce the chance of errors occurring.
* Continually provide a consistent high level of customer service to the spoke branches utilising the hub.
* Support the Pharmacist/Production Manager in the induction and training of new dispensary staff.
* Have a due regard to Health and Safety for yourself, your colleagues and customers.
* Contribute to the general housekeeping of the Hub.
* Be compliant with Company policy on the security of drugs and the workplace.
* Adhere to the standards and procedures set out in the Company procedure manual.
Qualifications
* Buttercups (or equivalent) Accuracy Checking Qualification for Dispensers.
* NVQ 2 in Pharmacy Services or equivalent.
* Minimum of 2 years dispensing experience.
* Have a clear interest in medicine and science.
* Ability to work as part of a team and provide support to other colleagues.
* React quickly to customer needs to ensure smooth running of branch and demonstrate excellent customer service skills.
* Be able to deal with challenging customers and situations in a calm and controlled manner.
* High attention to detail.
* Be a team player.
* Be a highly motivated member of the dispensary.
Desirable
* Able to recommend process improvements.
* Customer service training.
* Previous production quality control experience.
Working Hours
* Monday 06:00-15:00 (30 minutes unpaid lunch break)
* Tuesday 06:00-15:00 (30 minutes unpaid lunch break)
* Wednesday 06:00-15:00 (30 minutes unpaid lunch break)
* Thursday 06:00-15:00 (30 minutes unpaid lunch break)
* Friday 06:00-15:00 (30 minutes unpaid lunch break)
Our Hub Dispensing operation is a structured and production-based environment to help support the network of branches by assembling Monitored Dosage Systems (MDS).
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