About the Role
We have a new opportunity for a Manufacturing Shift Lead (MSL) within our Manufacturing team in our Pontypool site as part of the Finsbury Food Group.
As a Manufacturing Shift Lead, you will manage and develop your shift to deliver top performance in Safety, Quality, Delivery, Cost, and People. You will ensure smooth operations, build team capability, and implement best practices that drive continuous improvement and manufacturing excellence.
You will also help create a high‑performing, engaged team culture that exceeds production, quality, and safety standards.
About the Site
Ultrapharm is a dedicated Gluten Free Bakery specialising in only Gluten Free product since 1993. The company’s unique approach to craft and baking creates premium gluten‑free products with the flavour and taste of traditional bread. Our product range includes artisanal bread, award‑winning hot cross buns and mince pies for major retailers such as M&S and Waitrose.
Part of the Role
We are committed to investing in our leaders. As part of this role, you will undertake a professionally recognised leadership development programme, fully funded by the Welsh Government. This programme will support you in developing advanced leadership skills, broadening your impact, and strengthening your career pathway within the organisation.
To be Successful, You Will Be…
* Inspiring and leading a motivated, high‑performing team.
* Delivering production targets while maintaining safety, quality, and compliance standards.
* Coaching and developing your team to meet both personal and shift KPIs.
* Driving continuous improvement initiatives to optimise performance.
* Handling operational challenges calmly and effectively.
This Is What You’ll Actually Do
* Lead daily shift operations, ensuring production meets plans and standards.
* Manage staffing, labour deployment, and resources efficiently.
* Conduct coaching, PDRs, and performance reviews to develop team skills.
* Ensure compliance with Health & Safety, Food Safety, and Quality standards, including BRC and GMP.
* Support and lead continuous improvement projects to improve productivity and reduce waste.
* Act as deputy for the Site Manufacturing Lead when required.
Ideally, This Is You
* Experienced in manufacturing, ideally in food or FMCG, with at least five years’ experience.
* Proven track record of leading multi‑skilled teams in high‑pressure environments.
* Skilled in Lean, continuous improvement tools, and problem‑solving techniques.
* Strong communicator with excellent interpersonal and influencing skills.
* Numerate, analytical, and confident with IT systems including MS Office and ERP platforms.
* Qualified or willing to obtain IOSH Managing Safely and Level 3 Food Safety.
* Resilient, forward‑thinking, and committed to delivering high‑quality results.
* Grade C or above in English & Maths GCSE level or equivalent.
What’s In It for You
* Enhanced Maternity & Paternity Leave to allow quality time with your new arrival.
* Enhanced Pension Scheme for employees.
* Free Employee Assistance Programme (open to colleagues and their families).
* Retail discounts accessible via our Benefits Hub platform.
* Employee Recognition Awards.
* Extensive Learning & Development opportunities, including opportunities for sponsored professional memberships and our in‑house development course.
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