Customer Service Administrator
Location: Office-based Mon-Thurs (on site), Friday working from home
Type: Full-time, Permanent, ASAP Start
Salary: £25,720
My client based in Speke, Liverpool are now seeking a Customer Service Administrator to act as a central point of contact for consumer queries while providing administrative support to the Sales Desk and Sales Administration Manager.
Key Responsibilities:
* Handle customer enquiries via phone and email
* Provide accurate and timely customer service support
* Maintain customer service records and reports
* Answer incoming calls, including reception overflow
* Support the Sales Desk with general administration
* Ensure all customer care standards are met
* Provide reception cover during holidays and sickness
About You:
* Strong customer service focus with a administration background
* Confident communicator, both written and verbal
* Competent in Microsoft Word, Excel, and Outlook
* Highly organised with strong attention to detail
* Able to work under pressure and meet deadlines
* Previous customer service experience desirable
This is an excellent opportunity to join a well-established, reputable business offering a supportive team environment and flexible Frid...