Location: Canary Wharf (Hybrid)
Type: Fixed Term, Full-Time
About Pinnacle Wealth
Pinnacle Wealth Management LLP was established in 2013 to help people and businesses achieve their true lifelong ambitions, as well as to support talented individuals struggling to find an opportunity in wealth management.
Since then, Pinnacle has grown to be a highly successful UK wealth advisory firm. Our advisers continue to help thousands of people and businesses to achieve the goals that are most important to them in life.
Main Purpose of Job
The main purpose of this role is to provide comprehensive business, organisational and administrative support to an Adviser/s within Pinnacle Wealth Management as part of the central Assistant Support Unit (ASU).
The role has elements of business administration as well as elements of a Personal Assistant role.
The ideal candidate will need to be excellent at managing numerous tasks in our fast-paced environment, at any one time, prioritising these and maintaining attention to detail.
Key Responsibilities of the Job
* Diary and email management e.g. booking client meetings via phone and email, responding to client emails
* Keep an accurate record of all meetings and notes within Salesforce
* Manage client actions using Salesforce tasks
* Send and chase LOA's
* Complete CYC's and CFR's
* Prepare Transfer packs
* Prepare Lifeplans, ensuring all documents are appropriately personalised, accurate and comply with Pinnacle standards
* Prepare Voyant reports, inputting the client's information in order to create a base plan, create 'what if' scenarios and generate reports
* Prepare Analytics reports, locating funds and pre-populating client portfolios, producing fund and performance analysis
* New business case submissions via Lifeplan and CFR's
* Prepare meeting packs for existing and potential client meetings
* Manage client actions using tasks
* Submit fund switches and obtain product valuations
* Confirm receipt of client's funds and inform the client accordingly
* Use all SJP systems effectively to support your daily tasks
* Any other ad hoc requests that your manager or advisor/s may need you to undertake.
Requirements of the Job (including Interpersonal)
* Previous experience working in a fast-paced Financial Assistant role, minimum 2 years
* Previous experience working with high-net-worth clients, providing a high level of service
* Committed to delivering first-class client service
* Extremely organised with the ability to multi-task
* Strong attention to detail and accuracy of reporting is a necessity for this role
* Excellent communication skills, discrete and professional
* Resilient
* Accountable for own actions
* Has a positive approach
* Ability to work under pressure and meet deadlines
* Emotional intelligence
* Adaptable and flexible
* Willingness to challenge in a constructive and non-confrontational manner
* Self-motivated and willing to work at times in isolation and as part of a wider team