Job Overview
We are seeking a friendly and organised Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional customer service and administrative support. This position requires a proactive individual who can manage patient interactions and maintain an efficient front desk environment.
Responsibilities
* Greet patients warmly upon arrival and check them in for their appointments.
* Answer phone calls promptly, addressing inquiries and scheduling appointments as needed.
* Maintain accurate patient records and ensure confidentiality is upheld at all times.
* Process patient payments and manage billing inquiries.
* Coordinate with dental staff to ensure seamless patient flow throughout the practice.
* Assist with administrative tasks such as filing, data entry, and managing correspondence.
* Keep the reception area tidy and welcoming for patients.
Qualifications
* Previous office experience is essential, preferably in a healthcare or dental setting.
* Administrative experience that demonstrates strong organisational skills and attention to detail.
* Excellent communication skills, both verbal and written, with a friendly demeanour.
* Proficiency in using computer systems and dental software is advantageous.
* Ability to multitask effectively while maintaining a high level of professionalism.
* A commitment to providing outstanding patient care and support. If you are passionate about contributing to a positive patient experience and have the necessary skills, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.
Job Type: Part-time
Expected hours: 16 – 20 per week
Work Location: In person