Overview
Our customers are at the heart of everything we do; we constantly strive to exceed our customers' expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base.
What we offer
* Competitive base salary with performance related bonuses and incentives
* Employee discounts
* Cycle to work scheme
* Company pension
* Life insurance
* Free parking / On-site parking
* Referral programme
* Employee discounts on everyday goods, products and services
Bonuses and supplemental pay
* Bonus scheme
* Performance bonus
* Quarterly bonus
What you will need
* Automotive service & MOT: 2 years (minimum)
* Full Driving Licence
* Level 3 Light Vehicle Maintenance & Repair
* Class 4/7 MOT licence
About IN'n'OUT Autocentres
In'N'Out Autocentres are experts in vehicle servicing, MOTs & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader. IN'n'OUT Autocentres are experts in vehicle servicing, MOTs & repairs. We were established in 2008 and now have 30 autocentres nationwide.
Servicing Made Simple — We provide you with fixed prices, clear explanations, and great service, underpinned by a 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service — The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey. Manufacturer approved parts — We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicle's manufacturer warranty status. Trained and Qualified Technicians — All our workshop technicians are trained to the highest standards, many from big brand main dealers. They are car enthusiasts and bring care and passion to every vehicle.
We are a Which? Trusted Trader and proud of it. We are regularly audited by Which? and adhere to their criteria to be a business that is open and honest with its customers. We provide total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, coffee, comfortable lounges with high-speed Wi-Fi, free beverages, a child's play area and baby change facilities — designed for you to be comfortable and able to catch up on work or entertainment while you wait.
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