Customer Support & Office Coordinator — Castlewellan
We are currently recruiting on behalf of a successful and long-established local business known for its excellent customer service, supportive team culture and strong industry reputation. Due to continued growth, they are seeking a Customer Support & Office Coordinator to join their busy office team.
This is a fantastic opportunity for someone who enjoys a varied role, combining administration, customer communication, and day-to-day office coordination within a friendly and fast-paced environment.
Key Duties
* Provide administrative support across the office including document management, data input, and handling incoming enquiries
* Assist customers with queries and provide a professional and helpful service
* Prepare and process invoices while ensuring accuracy across records and documentation
* Review billing information against relevant paperwork and job details
* Maintain organised filing systems and accurate internal records
* Support the smooth running of the office through coordination of supplies and general administration
* Develop positive working relationships with customers, suppliers, and colleagues
Candidate Requirements
* Previous experience within an administration, office support, or customer service role
* Strong organisational skills with excellent attention to detail
* Confident communication skills with a professional and approachable manner
* Ability to manage workload independently while contributing positively to a wider team
* Good working knowledge of SAGE is essential
* Competent using Microsoft Office packages including Word and Excel
* A positive attitude and willingness to support a collaborative office environment
Remuneration
* Competitive hourly pay depending on experience
* Full-time position with flexible weekly hours between 30–40
* Company pension scheme
* Free parking on site
If you’re looking for a stable opportunity within a welcoming and supportive business, we’d love to hear from you. Apply now and a member of our team will be in touch.
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