Job description
You will report directly into the Compliance Director for Natural Foods, within the wider Finance Team and support the Natural Foods brands. The key focus areas of the role are:
Aged Debt / Accounts Receivable (AR) – the bulk of the work
1. Responsible for overall AR position for the all business units, knowing how it works from order to payment.
2. Monitoring AR position – requesting documents, querying deductions, processing documents and chasing customers for payments.
3. Reconciling our systems with customer accounts, to identify issues before they arise.
4. Process claims received from customers and liaise with the Sales Teams & Operational Teams to ensure resolution on a timely basis.
5. Liaise with General Accounting Centre (our shared services function), to ensure cash matching is timely and accurately.
6. Assisting with any Dunning (debt chasing) processes, maintaining multiple shared email inboxes and being the point of contact for customer queries.
7. Drive change in processes to support clearance of debt (including chasing sales teams to approve customer claims, and easily handling customer portals).
8. Having satisfying fun, as we collect the money.
Other ad-hoc tasks – a much smaller part
9. Inputting and maintaining customer Master Data in SAP, including pricing, promotional discounts and others.
10. Help setting/controlling customer Credit Limits on SAP and co-ordinating credit limit reviews. Putting customers on stop and releasing stops where required. Recommending credit insurance.
11. Assisting the Compliance Director, the business Controllers and the Finance Director with ad-hoc administrative tasks.
12. Helping develop SAP systems so that they are fit for the future, including user acceptance testing for relevant processes.
Profile
From playful snacks like BEAR Yoyos to artisanal treats like Peter’s Yard crackers, this is your chance to grow your skills and make a real mark. You will need to be:
13. A strong communicator, comfortable to communicate internally and externally
14. A self-starter able to take initiative to solve problems
15. Proven experience and knowledge of a Finance system (eg SAP) and Excel skills
16. Experience in Credit Control is preferential, but not essential
17. Basic understanding of accounting principles
18. Willingness to learn
19. Great attention to detail
20. Good team player