About us
Stanhill Court is a 56-bedroom country manor house hotel, beautifully located in the village of Charlwood, Horley. Our historic venue hosts a wide variety of events, from elegant weddings and private banquets to conferences and exclusive gatherings.
As a family-owned and operated hotel, we pride ourselves on our welcoming atmosphere and are passionate about building a team of enthusiastic, friendly people who enjoy creating memorable guest experiences.
The Role
We are looking for a skilled Night Receptionist to join our growing team and be the friendly face of the hotel overnight. This is a solo-working position, so you'll need to be confident working independently while ensuring our guests feel safe, welcome, and well looked after.
Shift pattern: 11:00pm – 8:00am, 3 nights per week
Please note: Own transport is essential, as we are not located near direct public transport links.
Key Responsibilities
* Warmly greet and assist guests on arrival, ensuring a professional and friendly welcome
* Answer and direct calls with excellent phone etiquette
* Handle guest enquiries and provide accurate information on hotel facilities and services
* Manage check-ins and check-outs efficiently and smoothly
* Process reservations, cancellations, and administrative tasks accurately
* Keep the reception area clean, tidy, and presentable at all times
* Take responsibility for health & safety and fire safety procedures whilst on duty
* Support the hotel team with overnight duties when required
About You
We're looking for someone who takes pride in delivering excellent service, with the ability to work calmly and efficiently through the night.
* Previous experience in a hotel or hospitality setting is an advantage
* A confident communicator with strong interpersonal skills
* Multilingual abilities are highly desirable
* Organised, detail-focused, and able to multitask effectively
* Friendly, professional, and reliable, with a proactive attitude
What We Offer
* A competitive salary
* A welcoming, supportive team environment in a family-run hotel
* The opportunity to grow your hospitality career in a unique, characterful venue
If you're looking for a night role where you can work independently, make a real impact, and be part of a friendly, close-knit team – we'd love to hear from you.
Job Types: Part-time, Permanent
Pay: From £13.00 per hour
Expected hours: 27 per week
Benefits:
* Discounted or free food
* Employee discount
* On-site parking
Ability to commute/relocate:
* Horley RH6 0EP: reliably commute or plan to relocate before starting work (required)
Experience:
* Hotel Reception: 1 year (required)
* Hotel: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person