We require an experienced and qualified Senior Service Engineer to join our team. Working alongside the Location Service Manager, you will be responsible for leading the engineering team and ensuring the smooth operation of our busy workshop to maintain our fleet and meet customer expectations.
Responsibilities include:
1. Assisting the Location Service Manager in the day-to-day running of the workshop.
2. Ensuring 100% coverage for servicing and maintenance of our hire fleet.
3. Carrying out pre-delivery inspections (PDI) of machines at depot or on-site as required.
4. Producing monthly inspection reports and service schedules, and organizing engineers' workload to meet company policies.
5. Maintaining the fleet's appearance to corporate standards.
6. Providing guidance and support during customer breakdown calls.
7. Locating spare parts, ensuring CE rating compliance where applicable.
8. Following the guidelines in the Quality and Health and Safety policies.
9. Maintaining basic stock control for workshop spares.
10. Identifying training and development needs of workshop personnel.
11. Supporting depot engineers with technical advice and assistance.
About you:
1. Experience supervising engineers/technicians in a busy workshop, with the ability to set high standards.
2. Previous experience in the Powered Access industry or construction plant hire.
3. Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline.
4. Ability to prioritize and work well under pressure.
5. Experience with mechanical, electrical, and hydraulic systems is desirable.
6. Good interpersonal skills and a strong understanding of excellent customer service.
Part of the Loxam Group, Nationwide Platforms is the UK's leading provider of Powered Access rental equipment, with the largest fleet, local depots nationwide, and extensive experience across sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms, and Media. Our customers rely on us for the right solutions to support their working at height needs.
At Nationwide Platforms, safety is our priority. Our BlueSky Solutions and Training division offers access to the latest safety innovations, including secondary guarding systems, Harness ON, Material Handling Attachments (MHAs), and the SkySentry control and monitoring system.
We are committed to an inclusive and diverse workforce, recognizing that our people are our greatest asset.
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