Senior Account Manager
Hybrid – 3 days onsite in Christchurch, WFH Wednesdays & Fridays
Full-time | Agency-side |
We’re looking for a talented Senior Account Manager to join the Client Services Team at our Island in Christchurch. You’ll work with some of the UK’s most-loved brands, leading the delivery of campaigns that go Beyond Expectation.
As the key contact for your clients, you’ll collaborate with our Creative and Strategy teams, run multiple integrated projects, and mentor junior colleagues - driving excellence from briefing to delivery.
This is a hybrid role, with office days Monday, Tuesday & Thursday, and work from home on Wednesdays and Fridays.
You’re an experienced account handler with a marketing or advertising (or similar) background, with at least 5 years’ experience managing multi-channel campaigns. You know how to lead - not just support - projects. You’ve briefed creative teams, owned budgets, run timelines, and built strong, strategic relationships with clients.
You must have proven experience leading client accounts and managing creative/marketing projects from start to finish. If your background is internal marketing or sales without account management ownership, this isn’t the right role.
Day-to-day management of one or more accounts and all projects within them
Turning client briefs into smart, actionable creative briefs
Running project budgets, timelines, resource planning, and proofing
Presenting creative work and confidently leading client meetings
Contributing to outreach and marketing initiatives
5+ years in an agency-side client services role (SAM or similar)
~ Confident managing digital, print, social, marketing, and email campaigns
~ Skilled at writing creative briefs and managing multi-functional teams
~ 25 days paid holiday
~⏱ Overtime payments
~ Private medical insurance
~ Flexible benefits (retail, gym, cinema, travel discounts & more)
~ A stunning island studio with bees, wildflower meadows & fresh air
~ If you’re ready to bring your energy, skill, and leadership to CHS - and help us continue delivering work that goes Beyond Expectation - we’d love to hear from you.