A leading Managed Service Provider in Belfast is seeking an IT Support Shift Lead to oversee ticket allocation and enhance customer service. This role offers the chance to join a rapidly growing organization with excellent opportunities for career progression and technical development. Candidates should have strong IT support experience, MSP knowledge, and be adept in troubleshooting. The position includes a full-time temporary contract with potential for permanence, working both remotely and in the office during business hours.
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