Night Receptionist
Seasonal
Surrey, Chertsey
£19.00 per hour
This role is Mon-Fri 11pm-7am but some flexibility during our busy season is key.
Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties we maintain are presented to the highest standard possible.
This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
We are looking for a Night Receptionist to undertake the following duties on a day-to-day basis:
Key Responsibilities
* Receiving and redirecting all incoming calls in a polite, confident and courteous manner.
* To pass on messages in a timely and efficient way.
* To pass any incoming post to the correct person.
* To provide excellent customer service to all visitors and callers.
* Organisation of courier needs whilst on shift.
* Ordering and putting away of office supplies.
* Receiving packages and providing notification to staff of their delivery
* Receiving and distributing incoming faxes and assisting with outgoing faxes or copying on an "as needed" basis
* To maintain a clean and organised work place at all times
* Carry out word processing, filing and computer based administration.
* To carry out any other reasonable requests as instructed by Management
* To be aware of and adhere to all of UKME's policies and procedures.
* To comply with all Health and Safety regulations as governed by the Health and Safety at work Act 1974 (and any amendments).
* To ensure a professional approach is undertaken in performing duties when interacting with clients, colleagues and external providers, with particular emphasis on maintaining confidentiality.
* Assist with restaurant booking.
* Help with party planning and sourcing/buying items for clients when required.
* Organise cars, drivers and security as requested.
Knowledge/Experience/Skills/Abilities
* Experience operating a busy switchboard
* Demonstrated experience in a customer service related role
* Advanced knowledge of Microsoft office systems (Word, Excel, Access & Powerpoint)
* Professional and confident telephone manner
Personal Attributes
* Active problem solver
* Ability to recognise and adhere to strict confidentiality requirements
* Organised and methodical approach to work
* Positive attitude
* Team player
* Well-developed communication skills
* Happy and able to work autonomously
* Able to work in an environment where there may be young children
* Flexible and adaptable attitude
Apply now.