Job Description
2-3 months contract with a local authority
Summary
* The Tenancy Management Team is integral to providing comprehensive tenancy management services, from the initial property viewing to the full lifecycle of the tenancy. This role is crucial in ensuring successful tenancies and positive outcomes through a collaborative network of multi-agency partnerships. The team is dedicated to supporting tenants in living independently and making efficient use of the council's limited social housing resources.
Responsibilities
* Manage a variety of tenancy types and assess risks to support independent living.
* Contribute to preventing homelessness and sustaining various occupation arrangements.
* Oversee a designated 'patch' of tenancies and deliver the tenancy offer.
* Uphold the Council's Customer Care Standards and ensure staff compliance to achieve the vision of 'putting our residents first.'
Experience & Qualification
* Experience in delivering successful tenancy management services in a social housing setting.
* Proficiency in assessing and managing risk and vulnerability in tenancy management.
* Ability to process tenant and leaseholder requests accurately regarding statutory and contractual rights.
* Relevant qualification: NVQ, Diploma, degree, or equivalent experience.
* DBS Barred List clearance for Children & Vulnerable Adults.
* Valid driving license.
* Competency in Civica and NEC systems for hybrid working arrangements.
Additional Information
* Working hours: 36 hours per week.
* DBS Barred List clearance for Children & Vulnerable Adults.
* Valid driving license.
* Hybrid working: Two days per week from home after system competency is achieved.
* Application deadline approaching; please apply ASAP.
Requirements
The Tenancy Management Team provides the 'end to end' tenancy management service from the point of a prospective tenant viewing a property and entering into a tenancy and encompasses all key tenancy events and the exercise of statutory rights during the life-time of the tenancy. Tenancy management delivers its core tenancy management functions via a collaborative network of multi-agency partnerships working to achieve positive outcomes and successful tenancies