About Us
Mar Hall is a 5-star resort nestled within 240 acres of private woodland estate on the banks of the River Clyde. Just minutes from Glasgow Airport and 20 minutes from the city centre, the resort blends effortless luxury with a warm, welcoming spirit. Following a multi-million-pound transformation, Mar Hall is evolving into one of the UK’s leading leisure and luxury travel destinations.
Our offering includes beautiful bedrooms and suites, a championship golf course, a luxury spa and wellness experience, exceptional dining, and elegant event spaces. With a proud heritage and an exciting new chapter ahead, we are passionate about creating unforgettable guest experiences while investing in our people, our place, and our purpose.
At Mar Hall, you’ll join a team driven by excellence, creativity, and genuine hospitality. Whether welcoming guests, preparing first-class cuisine, or helping bring unforgettable events to life, you’ll play a valued role in shaping the future of this iconic Scottish resort.
Key responsibilities
* General cleaning duties of the public areas
* Serving guests during the night
* Security checks and securing the building
* That guest needs are anticipated and requests followed up
* Ensure good communication with all departments throughout the hotel
* Handle, follow up and communicate any comments or complaints
* Be familiar with and promote hotel facilities and attractions within the estate
* Assist guests with any requests e.g. information, making bookings, directions
* Ensure that all tasks are completed on each shift that a full and thorough handover takes place at the end of the shift
* Ensure you have a well-founded understanding of all Hotel regulations
* Ensure all access to the hotel is secure as required by hotel policy and procedure
* Complete all incident reports and distribute to relevant departments
* Record any unusual occurrences or problems arising to the Night Manager and take appropriate action
* Ensure that wake up calls are made promptly
* Order and deliver newspapers
* Report any faulty equipment to the relevant persons
The Ideal Night Porter
* Experience working in a similar role
* Able to work on own initiative and as part of a team
* Proficient English
* Is able to work between the hours of 10pm – 7am
Benefits
* Hotel Accommodation, Food, Golf & Spa discounts
* Friends and family discounts
* Recommend a Friend
* Free on-site parking
* Complimentary use of Leisure Facilities
* Employee Assistant Programme
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