Account Manager Location: Norwich Salary: Competitive depending on experience Job Type: Full-time, Permanent Are you an experienced Account Manager looking for your next career move? Do you enjoy building strong client relationships and delivering commercial success? We're working with an innovative, forward-thinking technology company. Due to continued growth, they are looking to recruit a confident, commercially minded Account Manager to join their team based in Norwich. The Role: You'll be responsible for managing a portfolio of B2B clients, ensuring they are fully engaged with the company's software and consultancy services. You'll be expected to grow account value, improve retention, and provide strategic. This role suits someone with a consultative sales approach and excellent stakeholder management skills. Key Responsibilities: Manage and grow a portfolio of large employer clients Build strong, long-term relationships across various levels within client organisations Forecast renewals, manage churn risks and lead upsell opportunities Lead client onboarding and coordinate internal teams for smooth delivery Maintain accurate CRM records (Hubspot) and client documentation Deliver performance reporting and regular account reviewsWhat You'll Need: Proven experience in B2B account management or customer success Strong commercial acumen with experience meeting KPIs or OKRs Excellent verbal a...