Shipping and Sales Support Executive - We Keep It Moving (Literally)
Location:
Stamford
Salary:
£30,000–£35,000
Contract:
Full-time, Office-based, Mon–Fri
If you're the kind of person who can juggle emails, phone calls, orders, and shipping docs without breaking a sweat, this one's for you.
Our global client are looking for a sharp, organised, people-friendly Shipping and Sales Support Executive to join the team.
You’ll be the main point of contact for key accounts – keeping everything running smoothly from order to delivery (and a bit beyond).
What You’ll Actually Be Doing (AKA, Keeping Customers Happy & Operations Smooth):
* Answering emails, calls, and chat like a pro
* Processing orders, invoices, and shipping documents
* Managing imports/exports (shipping experience = gold star)
* Updating SAP and CRM systems with the right info
* Keeping customers in the loop on deliveries, timelines & hiccups
* Working with sales, logistics, and service teams to hit deadlines
* Chasing backorders, handling returns, joining review meetings
* Spotting upsell opportunities and helping improve how we do things
You’ll Be Great at This If You:
* Have solid experience in customer service, order processing, or inside sales
* Know your way around technical/B2B products
* Have experience with shipping/import/export
* Can handle Microsoft Office, SAP, and/or CRM systems
* Stay calm under pressure, think ahead, and love getting things right
* Communicate clearly and confidently – written and spoken
* Are happy working on-site and occasionally travelling for work
* Have a relevant degree or solid experience that speaks for itself
Why You’ll Want This Job (Because Job Satisfaction Is a Thing):
* You’ll join a well-established, globally respected company
* Real responsibility and variety – you’ll never be bored
* Supportive, down-to-earth team (we actually like working together)
* Good pay, proper training, and room to grow
* Full-time, stable hours – no nights, weekends, or chaos (well, not much)
What You May Not Like (Because Every Job Has Its ‘Ugh’ Bits):
* It’s office-based, no remote days or beach Zooms
* There’s repetition – you’ll enter a lot of orders and follow a lot of processes
* Sometimes it gets a bit hectic – missed shipments, urgent calls, last-minute changes
* We use set systems (SAP, CRM) – helpful, but not the place for winging it
If you’ve read this far and you’re thinking, “This is so me,” then I want to hear from you!
Hit APPLY and let’s connect for a chat!