Uniserve is the UK's largest independent logistics and global trade management provider, combining international freight services with intelligent warehousing, distribution, and supply‑chain solutions.
We are seeking a
Transport Administrator
to provide essential administrative support to the transport planning team, ensuring efficient day-to-day operations through accurate job booking, effective communication, and timely coordination with internal teams and external customers.
Key Responsibilities:
* Inbox Management: Handle the transport planning inbox and respond promptly and professionally
* Job Entry: Create and input transport jobs accurately into the planning system
* Booking Coordination: Schedule and confirm collections and deliveries with teams, suppliers, and customers
* Customer Support: Be the first point of contact, providing updates and resolving queries quickly
* System Maintenance: Keep transport systems updated and compliant
* Team Collaboration: Work with planners and drivers to ensure plans are achievable and changes are communicated
* Reporting: Support the production of daily and weekly operational reports
* Admin Support: Provide general administrative assistance to the planning function
Skills/Experience:
* At least 1 year supporting transport or logistics operations
* Experience using TMS or similar operational systems for job entry and updates
* Confident handling customer queries, providing updates, and resolving issues
* Clear, professional communication with customers, drivers, planners, and suppliers
* Ability to manage a high‑volume shared inbox and respond promptly
* Experience booking collections/deliveries and coordinating with multiple stakeholders
* Strong attention to detail when entering jobs and updating systems
* Comfortable supporting daily/weekly operational reporting
* Proven ability to work closely with planners and drivers
* Solid administrative skills within a fast‑paced operational environment
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
* Competitive Salary: We value your skills and commitment
* Discretionary Bonus: Because your hard work deserves to be rewarded
* Pension Scheme: We've got your future covered
* Annual Salary Review: Your growth matters to us
* Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision
* Interest-Free Company Loan: We're here to support you
* Free On-Site Parking: Convenient and hassle-free
* Referral Bonus £750: Spread the word and earn some extra cash
* Care First Lifestyle Programme: Because your well-being matters
* Flu Jabs Annually: Stay healthy, on us
* Life Assurance: We've got you covered
* Electric Vehicle Charging Points at Work: Embrace sustainable transport
* Flexible Career Pathway
* Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes