Overview
To provide an effective and professional reception service to the Breast Imaging Unit Medical Imaging department at Barnsley Hospital and at the Community Diagnostic Centre (CDC) in Barnsley town centre.
Responsibilities
* Receiving and booking in patients using relevant hospital systems, checking all patient identifiable data is accurate and updating as necessary.
* Directing patients to the appropriate waiting areas. Keeping patients informed of current waiting times. Monitoring waiting areas and alerting clinical staff and security to incidents as required.
* Dealing with queries and requests from the public, other hospital departments and external providers.
* The role will involve appointment booking, administration duties and providing a friendly and efficient reception service.
Person specification / Skills
* Self-motivated and highly organised; able to work effectively under pressure in a busy directorate.
* Interpersonal and organisational skills, a flexible approach and the ability to work under own initiative.
* A dedicated team player who has the ability to work professionally at all times.
* Excellent communication and customer care skills are expected.
* Knowledge of the national health service breast screening programme would be advantageous.
Additional information
* We reserve the right to close positions early.
* Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work.
* We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise.
* We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities.
* There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation.
* Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants.
* For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility; please note that band 2 and 3 entry roles are no longer eligible for sponsorship.
* The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction.
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