World Wide Technology Strategic Engagement Manager (Resource) Perm London, UK World Wide Technology EMEA UK, has a very exciting new opportunity for a Strategic Engagement Manager for workforce resources across projects to join our high-performing, friendly team based in our sales office in Moorgate, London, UK. For the 14th consecutive year, World Wide Technology is proud to be recognised as one of the top companies globally, ranking 10th on Fortune's prestigious list of the World's Best Workplaces. This sustained success highlights our deep commitment to recognising and supporting our employees as our greatest asset. WWT currently has an opportunity available for a Strategic Engagement Manager to support our EMEA Strategic Resourcing business. The Strategic Engagement Manager, SEM, will work with internal partners and customers to provide qualified staff for our Deployment engagements. The manager will be responsible for the life-cycle of the resource from onboarding through project completion. The successful manager will also provide leadership, mentorship, and guidance to the engineers as they execute their assigned engagements. Responsibilities: Manage consultants located in Europe and supporting customers across the globe. Provide leadership and mentorship to consultants as needed while on assigned engagements. Provide consultants reach back within the organization connecting them with appropriate resources to address any challenges they experience. Collaborate with Resource Managers to onboarding new consultants. In collaboration with project management, lead the following discussions through regular meetings with stakeholders and other internal team members, Extensions New opportunities Consultant utilization Ability to confidently communicate with external and internal clients effectively. Function as the escalation path for any issues for both consultants and stakeholders. Provide regular reporting to internal clients on the following, Project status Consultant utilization Hours billed against projects Encourage consultants to utilize SR tools and WWT Digital platform. Consistently reinforce WWT and our Core Values Effectively communicate changes and updates to internal clients through emails and regular meetings. Build successful relationships with entire Deployment Team members to include project managers and technical resources Advocate for consultants with internal customers, when required. Qualifications: Minimum of 2 years of experience in sales, customer service, project management, and consulting, preferably in an IT Environment. Entrepreneurial attitude with a desire to learn and continuously improve. Strong knowledge of and proven experience with engagement management/resource management. Knowledge of IR35 regulations and requirements Prior experience in the staffing or recruiting industry strongly preferred. Proven critical thinking and problem-solving skills. Prior experience managing engineering teams or technical staff in a project execution capacity. Ability to work independently and solve customer-facing problems. Effective communication skills (written, verbal, and presentation). Bachelor's Degree or equivalent experience Why join WWT? WWT offers a challenging and rewarding position in a growing and truly international environment, a competitive salary, bonus opportunities and benefits We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all! Should you have the relevant skillset and are keen on this position, please apply! nicholasdavey1 WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.