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Marketing operations coordinator

Birmingham (West Midlands)
Barnett Waddingham
Operations coordinator
Posted: 20 October
Offer description

Join to apply for the Marketing Operations Coordinator role at Barnett Waddingham.

As the Marketing Operations Co-ordinator, you’ll be at the heart of our marketing team; supporting the smooth operation of administrative assistance across the team and managing central support functions. This junior-level role offers an exciting opportunity for someone who enjoys getting things done, loves variety and wants to build a career in administration or marketing. Bring energy, organisation and a positive can-do attitude to everything you do.

This role reports into the Head of Business Insights.


Responsibilities

* Be the go‑to person keeping our marketing team organised and energised, scheduling meetings, coordinating calendars, organising team events, and assisting with travel arrangements, expense reports and other administrative tasks.
* Serve as the central point of contact for inquiries, routing communications to the appropriate team members and ensuring timely responses.
* Maintain organised and up‑to‑date files, documents, and databases to facilitate easy access to information and resources for the Marketing team, and ensure the efficient recording and regular review of the client review database to support client listening.
* Process invoices in a timely and accurate manner, working closely with vendors, finance, and procurement teams to resolve any billing discrepancies.
* Assist with budget tracking and reporting to help ensure marketing expenses are effectively managed and accounted for.
* Work across the Marketing team to ensure that work flows efficiently and effectively through specialist teams, collaborating with Marketing colleagues to streamline processes and improve operational efficiency.
* Communicate effectively with team members to gather information, provide updates, facilitate collaboration on various projects and initiatives; maintain regular communication with Client Partners and Reviewing Partners to feed a steady pipeline of independent client reviews.
* Identify opportunities to streamline workflows, automate repetitive tasks and improve overall efficiency within the marketing operations function, staying informed about industry best practices and emerging trends.


Qualifications

* Previous experience in an administrative support, marketing or operations coordination role (essential).
* Proficiency in Microsoft Office suite (Word, Excel, PowerPoint), including advanced Excel skills (data management, complex formulas, lookups, pivot tables, and data visualisation).
* Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
* Attention to detail and accuracy in data entry and document management.
* Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
* Ability to adapt to changing priorities and thrive in a dynamic environment.
* Familiarity with CRM systems and task management tools (desirable, not essential).


Benefits

* Competitive discretionary annual bonus.
* Core benefits: private medical cover, life assurance (x4 – x10), group income protection (65%), and up to 30 days holiday per year with holiday trading.
* A comprehensive range of voluntary benefits: electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance (pay up to 50% of your gym/sports membership up to £50 per month), travel insurance, paid volunteering, and a broad range of retailer discounts.
* For a full list of benefits, please click here.

Happy to talk flexible working.

** Please note this position is not eligible for sponsorship.


NO AGENCIES PLEASE

We kindly ask recruitment agencies to not send speculative CVs. All enquiries should be directed to careers@barnett-waddingham.co.uk.


Accessibility

We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click here.

Not quite the right opportunity for you this time? For more about us and other Careers at BW, please click here.

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