Recruiter: Daniel McCarthy
Career Grade: D
Internal Closing Date: 3/4/26
Why this job matters
At Enterprise cloud our purpose is to provide the best cloud to our customers. As we continue redefining into a modern, innovative and purposeful organisation, we are investing heavily in automation and engineering excellence across our platforms. We are looking for an experienced SRE to join us. In this role you will help strengthen observability, reliability and operational excellence across our on prem cloud estate. You will work closely with product owners and engineering.
What you’ll be doing
* Partner with Product Owners and engineering leads to embed reliability into roadmaps, backlogs, and delivery decisions.
* Apply SRE principles (SLIs, SLOs, error budgets) to maintain service reliability, performance, and scalability.
* Enhance observability across metrics, logs, traces, and events to ensure services are observable by design.
* Manage infrastructure as code and CI/CD environments, delivering improvements and supporting operational changes.
* Lead incident response and root cause analysis, driving effective resolution, post incident reviews, and long term prevention.
* Work with cross functional engineering teams to remove technical barriers, reduce toil, and improve service operability.
* Provide hands on engineering support, validating technical decisions and promoting best practices.
* Foster a culture of curiosity, experimentation, and first principles thinking to strengthen engineering excellence.
Experience Required
* Deep understanding of SRE concepts SLIs, SLOs, SLAs and error budgets
* Proven ability to design and implement reliable environments
* Hands-on experience with monitoring tools, application insights, integrations with tools such as Prometheus and Grafana
* Infrastructure as Code skills e.g. Terraform
* Advanced knowledge of vmware technology
* Experience with CI/CD, automation and monitoring tools
* Experience with disaster recovery planning and chaos engineering practices
* Experience implementing identity governance and security frameworks
The skills you’ll need
Cloud Deployment
Cloud Strategy
IT Service Delivery
Cloud Security
Cloud Architecture/Design
Computer Networking
Cloud Migration
Virtualisation
Operating Systems
Agile Methodologies
Cloud Operations
Continuous Integration/Continuous Deployment Automation & Orchestration
Cloud Storage
Decision Making
Growth Mindset
Inclusive Leadership
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.