Overview
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. Customer obsessed, high energy and love learning every day? Earn £370+ per week as a Customer Assistant on our standard 30 hour contract. Your role will be varied working across different shift times, tasks and with different colleagues.
As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.
Shift Patterns
* Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award-winning products fully stocked on the shop floor and our bakery products ready for customers to enjoy by opening time.
* Middle shift: Starting mid-morning or early afternoon, you’ll keep stores spotlessly clean, well presented and products fresh, while helping customers with queries and working on tills to minimise queues.
* Late shift: Afternoon start, you’ll ensure a top-class customer experience by serving on tills, restocking missing items and getting the store ready for the next day.
What you’ll do
* Interact with customers in a pleasant, friendly and helpful manner
* Ensure stock loss controls are followed in all areas of the store
* Maintain store and external cleanliness and hygiene standards
* Follow freshness and rotation principles
* Ensure all waste is managed correctly
* Assist in the stock count process
What you’ll need
* A can-do attitude and excellent customer service skills
* The willingness to go the extra mile for our customers
* To be responsible and reliable
* To enjoy working in a fast-paced, varied environment
* A good team player
* Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude
What you’ll receive
We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl
* £12.40 per hour rising to £14.10 per hour after 3 years
* Additional supplements paid depending on the days & hours worked
* 29 days holidays per annum (pro rata, including Bank Holidays)
* Company pension after 1 year
* Genuine opportunities for career development
* Leadership Academy opportunities for high performing colleagues as part of on-going development
* Mobile and broadband discounts with Vodafone
* Generous staff discounts; Circle K, Bike to Work
* Maternity Leave top up, Marriage leave, Employee Assistance Programme
Salary progression by year
* Year 1: Basic Rate £12.40; £15.50 unsocial hours; £18.60 overtime/Sundays
* Year 2: Basic Rate £12.80; £16.00 unsocial hours; £19.20 overtime/Sundays
* Year 3: Basic Rate £13.40; £16.75 unsocial hours; £20.10 overtime/Sundays
* Year 4: Basic Rate £14.10; £17.63 unsocial hours; £21.15 overtime/Sundays
Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
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