Passionate about pets and delivering excellent customer service?
We are looking for a part-time experienced Veterinary Receptionist to cover maternity leave to join our small, friendly team in Worcester.
The rota involves working 5 hours per week over Wednesdays from 15:15 to 19:15 and 1 in 4 Saturdays from 08:00 to 12:00.
About the position
The core element of the role is direct contact with clients in the practice and over the phone, including phone and email communication.
Other tasks include maintaining the appointments diary, ordering supplies, promoting health care plans, informing clients about pet insurance options, and liaising with nurses and vets to triage patients when needed.
Our friendly, experienced team provides tailored small animal care and the highest standard of client service. We have an expanding client base and are eager to bring in new talent to explore innovative ideas and improve our offerings. The Lowesmoor team works closely together within a respectful workplace culture, supporting each other.
Currently, we have three experienced receptionists covering Monday to Friday and Saturday mornings.
Benefits
* 6.6 weeks of annual leave (FTE)
* Additional annual leave for your birthday, added to your holiday allowance
* Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
* Cycle to work scheme
* Employee wellbeing initiatives
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – discounts and cashback through reward gateway with hundreds of retailers
* Discounted staff pet care
Location: 18 Rainbow Hill, Worcester, WR3 8LX, United Kingdom
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