Job Title
Weekend Shift Manager
Reporting to:
Warehouse Manager
Location:
AL7 1FS
Salary:
£13 per hour
Scope and purpose of the role:
We are looking for bright, motivated and detail-oriented Shift Managers to join our growing warehouse team. The purpose of the role is to oversee the smooth running of the operation during shift hours and to manage any staff working during that time
Responsibilities:
* Ensure mis-picks are monitored and follow-up actions are taken when they occur
* Update Mintsoft with all product transfers and allocations, maintaining an accurate virtual warehouse at all times
* Maintain stock levels of consumable products such as packing materials and ensure products are ordered in line with requirements
* Overseeing space within the warehouse and ensuring there are ample locations for expected pallets
* Manage the pick and pack operation to ensure all orders are despatched same day or meet their SLA
* Ensure any order issues are reported to client services promptly
* Make sure all time sensitive orders are prepared in line with collection times
* Manage and report on team performance across the shift
* Manage time and attendance of staff on shift
* Hold daily briefings with the team outlining successes and challenges
* Ensure health and safety standards are maintained across all areas of the warehouse
* Complete a handover to each shift manager and promote a collaborative approach between every shift
To do this role, you will have…
* The ability to lead and motivate a team of people
* Excellent communication skills - both written and verbal
* Strong analytical problem-solving skills, able to establish logical and practical solutions
* Computer literate with good numerical skills
* Physicality to undertake manual warehouse duties (working at heights, lifting, bending, reaching above head height, kneeling crouching, and/or stretching)
* A customer service approach with the ability to manage queries and complaints with professionalism and respect
* Previous management experience, preferably in a warehouse
* Forklift licence
Success in this role looks like…
* All orders meet or exceed their SLA
* The warehouse is presentable and client ready at any time of the shift
* Employees are health and safety conscious at all times
* Employees are motivated and understand their responsibilities
* Performance standards are monitored across all employees, ensuring a fair and documented process is followed at all times
Working times
* Saturday and Sunday
* 8.30 am to 5.30 pm
* 18 hrs a week including 1 hr paid break
Job Types: Part-time, Permanent
Pay: From £13.00 per hour
Benefits:
* Casual dress
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Flexitime
* Free parking
* On-site parking
Ability to commute/relocate:
* Welwyn Garden City AL7 1FS: reliably commute or plan to relocate before starting work (required)
Experience:
* Warehouse management: 2 years (preferred)
Licence/Certification:
* or previously valid forklift licence (required)
Work Location: In person