Reporting to the Office Manager, this role is an integral part of the School Office team. Our School Office provides a very busy reception service dealing with a wide variety of enquiries from parents, pupils, colleagues and other internal/external customers. The successful candidate will be is responsible for the day-to-day management of the reception area and will act as the first point of contact for all enquiries via the telephone and face-to-face. On a Monday from 2.30 pm-4.30 pm this role covers the duty of the Bus Supervisor. This is a team role, and the successful candidate should be willing to work as part of a team end exercise a degree of flexibility as and when required. The role is part-time, term time, Monday, 8.30 am-4.30 pm (with 1 hour unpaid lunch break ), Tuesday-Friday, 8.30 am-1.30 pm, 25 hours per week on a fixed-term contract until June 2027. Candidates should have a minimum of 3 years office-based experience, be well presented and have confident communication skills with a professional approach and the ability to provide great customer service. Previous experience working within an education environment is preferred but this is not essential. Main Responsibilities: Screening and directing telephone calls, taking messages and ensuring calls are picked up in a timely manner and callers are transferred to the relevant person. Provide ad-hoc admin support to our office team eg assist with photocopying and any other admin tasks which may arise within the Print Room and School Office. Meeting, greeting, signing in parents, Governors, visitors, and Contractors to the school. Monitor visitor access to the building and issue visitor passes. Interacting with pupils regarding any issues that may arise. Updating our attendance database with pupil attendance. Liaising with colleagues regarding pupil attendance ensuring all information is recorded accurately. Accepting deliveries and informing the relevant colleague. Any other ad hoc administrative/project related task as directed by the Line Manager. Ideal Candidate: Candidates should have a minimum of 3 years office-based experience, be well presented and have confident communication skills with a professional approach and the ability to provide great customer service. Previous experience working within an education environment is preferred but this is not essential.