Job Description
Vehicle Administrator
Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business.
About the job:
Vehicle Administration Activities:
* Oversee vehicle administration for the Alphabet Portfolio, including road tax renewals, motoring offences, cherished plate transfers, V5 management, and travel documentation (VE103).
* Manage daily correspondence related to fines, DVLA notices, and vehicle seizures to minimize escalations and resolve issues promptly.
* Ensure accurate registration of vehicles and compliance with government regulations, including managing supplier invoices and resolving discrepancies.
Customer and Driver Support:
1. Provide exceptional customer support through effective communication channels (phone, email and online tools) to resolve queries and complai...