Job Title: E-Commerce Partner Executive Salary: £27,000 - £30,000 per annum plus 10-20% monthly bonus opportunity Hours: 39 hours per week, Monday - Friday Benefits: Private medical insurance, increasing annual leave with service, additional annual leave salary sacrifice scheme, employee discount platform, med24 digital GP, EAP, Bike2work & more Job Purpose: To manage the commercial relationship with existing large E-Commerce Customers Responsibilities: Build sustainable relationships and trust with customer accounts through open and interactive communication Manage high volumes of incoming orders, emails, calls Work collaboratively as a team to ensure all main tasks are completed within the scheduled work rota, to ensure maximum efficiency to the customer Make commercially minded decisions which benefit both the customer and the business in the long term Working collaboratively with other departments to push through solutions in real-time to ensure the highest customer satisfaction and escalating to the E-Commerce Lead Partner manager when required Achieving monthly sales targets Skills and Experience Required: Proven experience in servicing and managing high-level accounts, to a high standard Strong phone contact handling skills and active listening Ability to work within a team environment and remain disciplined on daily tasks Personal Attributes: Customer-focused and commercially minded Excellent attention to detail, accuracy and listening skills Strong communication skills Full Deanta benefits and company policies at https://deantawood.co.uk/career-deanta/ INDHP