More About The Role
12 Month FTC
Reports To: Senior People Manager L&D
About the Role
We're looking for a dynamic and experienced People Manager to join our team at Morrisons. In this key role, you will manage Retail L&D plans across all stores, working with the Retail leadership team to provide L&D solutions to drive capability that delivers operational business needs.
You will work with senior stakeholders across both central functions and in the broader retail team to agree on training requirements, capacity, and prioritisation for all L&D work landing in stores as well as supporting business change projects with the right L&D solution to land change successfully. Your work will cover technical, safe & legal, behavioural, and talent development at all work levels including providing and reviewing MI to identify potential risks/opportunities and work with the retail team to mitigate any potential risks.
What You'll Do
As a L&D People Manager, you will lead a team who are responsible for the L&D interventions across Customer, Store Operational Process, Safe & Legal, Market Street and Cafe to enable our business strategy. Your key responsibilities include:
* L&D Scoping, Planning & reviewing: Work with various stakeholder groups to scope L&D projects, work with the broader L&D team to ensure effective design and delivery of L&D solutions to be delivered across the retail estate.
* Prioritisation & Requirements: Design prioritisation criteria and processes to support the planning of multiple projects driven by the centre. You will ensure all training requirements are defined to reflect customer needs and prioritise them based on business benefit in line with our business strategy.
* Training Delivery & Standards: Manage the content of technical, safe & legal, and behavioural training. You will specifically work with Technical team subject matter experts to maintain safe and legal training, ensuring risk is managed and unnecessary cost is avoided.
* Leadership & Coaching: Role model coaching for engagement and leadership to drive standards in every store. You will also support the conversion rates for Leadership School and drive continuous improvement.
* Stakeholder Management: Work with various stakeholders from the wider people team, central functions and store teams and the L&D Design team to plan and manage all training requirements for projects. You will communicate progress and tracking from definition to delivery and evaluation with all internal stakeholders.
* Evaluation & Feedback: Build frameworks for feedback and review for all Colleague and Manager training, ensuring clear learning outcomes are defined and measure the return on investment of all learning interventions.
Key Relationships
You will fit into the structure reporting to the Senior People Manager, working alongside the Retail People team. You will work closely with:
* Senior People Team in Retail
* Retail Support Office
* Central Category SMEs
* Leadership team stakeholders with Retail requirements
* L&D Design Manager/Team
* Apprenticeship Manager/Team
* Leadership School Manager
* Technical Subject Matter Experts
About The Company
Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain. Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly.
Here, you'll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking. We host regular seasonal events and you'll often find our suppliers on site sharing details of their latest product. We're also committed to fundraising for our current charity partner.
Some of the benefits you can expect are as follows:
* 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family member
* Annual bonus scheme
* Generous holiday entitlement
* Company pension contributions
* Private healthcare
* Perks with over 850 retailers
* Free parking onsite
About You
You'll be an L&D professional with a detailed understanding of retail operations You will have:
* Sector Knowledge: A good understanding of L&D initiatives in Retail, as well as L&D process and design principles.
* Data Expertise: Proven ability in designing and using MI (Management Information) to drive insight.
* Influence & Coaching: You are a highly skilled influencer with exceptional coaching abilities.
* Project Management: Strong planning and coordination skills with effective project management experience.
* Experience:
* Working with and influencing senior stakeholders.
* Delivering cultural change through other teams.
* Designing and setting up new processes to govern work.
* Implementing large training initiatives for colleagues at multiple levels.
* Strong line Manager capability