Food & Beverage Assistant
Location: Hoar Cross Hall, Staffordshire
About Us
Nestled in
the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately
home with the indulgence of a luxury spa resort. Offering an unrivalled guest
experience, our estate boasts exquisite dining venues, expansive gardens, and a
world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional
service and creating unforgettable memories for our guests.
Here at Hoar
Cross Hall our aim is to treat our guests as a friend of the family and to
create positive memorable experiences during their stay or visit to the Hall
and Spa.
Our purpose
is to hire people with passion and positivity. We train you for skill, nurture
you to grow and achieve your goals….
The Role
Do you have
a passion for impeccable service and exquisite food?
As part of
our Food and Beverage team you will have a natural way with people, an eye for
detail and the drive to maintain and improve standards. It is essential that
you have a desire to deliver amazing service and a personality that shines! You
will work as part of a fun energetic team creating astounding experiences for
our guests.
Role Specification
* Providing an
efficient, courteous, and professional service at all times, undertaking
new or refresher training sessions as required
* Assisting in
the delivery of all aspects of the food and beverage service to our
guests, in all areas of the hotel & spa
* Keeping the
front and back of house areas clean, tidy and set up for any function in
line with BEOs and to comply with all closedown and setup procedures
* Having the
ability to run a section in any restaurant across the business at any
given dining time, including Breakfast, Afternoon Tea, Lunch and Dinner
* Having the
ability to answer guest queries in a polite and helpful manner
Personal Specification
Essentials
* Have previous
experience in a similar role within the hospitality industry
* Have a good
understanding of food hygiene and quality standards
* Have the
ability to work under pressure and in a fast-paced environment
* Have excellent
interpersonal and communication skills
Desirables
* Have experience
with large volume covers
* Have Food
Safety Training
Additional Information
* Zero-hour
contract
* Full
and part time positions available
* Working
between 1-5 days a week (6 hours minimum - to 40 hours per week)
* Covering
shifts for breakfast, lunch, dinner and evening
* £12.71 per hour
* Applicants must have the legal right to work in the UK at the time of application and throughout their employment. We are unable to provide visa sponsorship now or in the future for this position.
Why Join Us
* Work in a
picturesque, historic estate with a focus on luxury and high standards in
hospitality
* Complimentary
Spa Day on work anniversaries at any of our company spas
* Free meal
provided daily through our staff canteen
* Complimentary
use of leisure and spa facilities
* Access to the
Employee Assistance Program
* 30% discount on
overnight stays and spa days
* Discounts on
food, drink and retail across our venues
* Pension scheme
* Free Parking
* Refer-a-Friend
scheme
* Excellent
Induction and training programme
* Perkbox Online
benefits and discounts
* On-line Doctor
support (appointments/prescriptions)
* A fun,
supportive and inclusive work environment with loads of development
opportunities
People say you can’t choose your
family, well we choose you to be part of ours!