Job Title: Housing Officer
Location: Newton Abbot
Duration: 1 Month+ (Temporary Contract)
Hours: 37 hours per week
Start Date: ASAP
About the Role
We are currently seeking an experienced and motivated Housing Officer to join our team on a temporary basis. This role involves delivering high-quality, customer-focused housing management services across a designated patch of properties. The successful candidate will play a key role in ensuring tenants are supported, properties are maintained, and tenancy agreements are upheld.
Key Responsibilities
* Deliver a responsive and customer-focused housing management service across a designated area.
* Assess tenant needs and make appropriate referrals to relevant support services.
* Ensure full compliance with health and safety policies and procedures.
* Monitor and enforce tenancy and lease conditions, addressing breaches where necessary.
* Investigate and manage incidents of anti-social behaviour.
* Assist the Lettings Coordinator in achieving target re-let times for void properties.
* Conduct property inspections to ensure they are maintained to a satisfactory standard.
* Carry out pre-tenancy interviews with prospective tenants.
* Organise, attend, and contribute to resident meetings, providing guidance and support.
* Identify and act on safeguarding concerns, including domestic abuse, child protection, public protection, and the welfare of vulnerable adults.
* Maintain accurate and up-to-date records across all relevant databases.
Requirements
* Proven experience in a similar housing or tenancy management role.
* Full UK driving licence and access to your own vehicle.
* Enhanced DBS check.
How to ApplyZ
To apply, please contact Emily Wilson by email at ewilson@venngroup.com or call 07441 916307
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