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Welfare Officer – Compassionate Secondary School – Kingston upon Thames, London
Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Competitive and dependent on experience
School Information
This is an 11–18 Independent secondary school in Kingston upon Thames, widely respected for its nurturing ethos and commitment to supporting every student academically and emotionally.
The school serves a diverse student body and prides itself on building strong relationships between staff and pupils. Students feel safe, valued and motivated, which contributes to a calm and focused learning environment.
Staff collaborate closely to ensure that students receive both academic challenge and pastoral support. The leadership team is dedicated to maintaining high standards while prioritising student wellbeing.
The school’s broad curriculum is complemented by extensive enrichment activities, leadership opportunities and community partnerships, ensuring students develop confidence and resilience alongside academic success.
Role Overview
The school is seeking a compassionate and proactive Welfare Officer to support students’ wellbeing and help ensure that every young person feels safe, supported and able to succeed.
Working closely with pastoral leaders, safeguarding staff and external agencies, the Welfare Officer will play a vital role in supporting students facing emotional, social or personal challenges.
This is an excellent opportunity for someone passionate about student wellbeing to contribute meaningfully to the life of a thriving school community.
Key Responsibilities
• Providing day-to-day pastoral support to students experiencing wellbeing concerns
• Supporting safeguarding procedures and working closely with the designated safeguarding lead
• Monitoring student attendance and supporting interventions where necessary
• Liaising with parents, carers and external agencies regarding student welfare
• Supporting students returning to school following absence or personal difficulties
• Maintaining confidential records of welfare concerns and support provided
• Working closely with pastoral staff to implement support plans for students
• Supporting behaviour and wellbeing initiatives across the school
• Helping to deliver wellbeing programmes and awareness activities
• Assisting with safeguarding referrals where appropriate
• Ensuring all student welfare matters are handled sensitively and professionally
The Ideal Candidate
The successful candidate will have a strong commitment to supporting young people and promoting positive wellbeing.
They will demonstrate empathy, professionalism and excellent communication skills while maintaining clear boundaries and confidentiality.
The ability to remain calm under pressure and manage sensitive situations appropriately will be essential.
Requirements
• Experience working with young people in an educational or youth support setting
• Strong understanding of safeguarding and child protection procedures
• Excellent interpersonal and communication skills
• Ability to build trusting relationships with students and families
• Strong organisational skills and attention to detail
• Ability to work collaboratively with school staff and external agencies
• A calm, supportive and resilient approach
Staff Benefits
The school offers a supportive working environment where staff wellbeing is highly valued.
Benefits include:
• Access to professional development and safeguarding training
• Supportive pastoral leadership team
• Opportunities to contribute to wellbeing initiatives across the school
• Collaborative and inclusive working culture
• Well-resourced and welcoming school environment
Application
To apply for this role, please send your CV as soon as possible.