Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website:
Job Description
1. Front of house/reception - acting as the first point of contact for colleagues, visitors and clients (and works with SLT to manage access).
2. Provides (and maintains) office induction materials.
3. Ensures the office environment is a safe place for staff and visitors alike, including the necessary elements of statutory compliance.
4. Ensure that working environments comply with Health & Safety guidelines
5. Ensure that an office emergency plan is maintained and works with office SLT to communicate office closures / arrangements during festive season or emergency.
6. Provides Fire Warden responsibilities, ensuring that fire precautions and drills are undertaken in accordance with guidelines.
7. Manages the rota for office Key Holders.
8. Accepts and processes all mail and deliveries and making sure goods received are correct.
9. Manages Office suppliers ( cleaners, milk, landlord etc) including taking, recording and reporting meter readings.
10. Monitor office supplies by keeping track of inventory level and order supplies as needed to maintain a well-stocked workplace.
11. Maintains and orders kitchen and bathroom supplies
12. Ensures office, meeting rooms and kitchen is kept tidy through issuing instructions to office (and tidying up from external visitors)
13. Raise maintenance issues via T&T (including IT, meeting room equipment, coffee machines etc) and be on hand to assist the appropriate maintenance team with access.
14. Assist with coordinating meetings and plan the logistics for the meeting including room bookings, catering, and any material preparation if required.
15. Provide facilities support to the office ensuring that everyday matters are handled efficiently, responding and directing inquiries to the appropriate person or team.
16. Raising purchase orders, processing invoices and maintaining respective spreadsheets.
17. Maintain and manage locker access.
18. Order PPE and Privacy screens for team.
19. Assisting company events where necessary.
Qualifications
Essential technical criteria:
20. Office Manager experience
21. General administration experience
22. Excellent verbal and written communication skills
23. Proficient in Microsoft Office
24. Customer service / client facing skills
Essential behavioural criteria:
25. Building relationships
26. Interpersonal Skills
27. Communication
28. Delivering quality
29. Driven and commitment
30. Working with others
31. Attention to detail
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
#LI-SM
Please find out more about us at
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.