Join to apply for the Care Navigator role at Western Health and Social Care Trust
Overview
The service provides on-call support for our domiciliary care branches outside of the usual office hours. You would be responsible for taking calls from our care teams and service users and providing practical help and advice on various scenarios that occur during early mornings, evenings and weekends. Full training is provided.
Responsibilities
* Take calls from care teams and service users and provide practical help and advice during on-call hours.
Qualifications & Skills
* Experience or ability to thrive in a busy, fast-paced environment
* Strong team player with excellent communication skills (written and verbal) and a good telephone manner
* Problem-solving abilities and attention to detail
* Excellent IT skills
* Passionate about providing exceptional customer service
Shifts and Hours
* AM shifts available Monday to Friday (examples: 06:00–09:00, 07:00–09:00, and 17:00–22:00)
* Weekend shifts available (examples: 06:00–12:00, 12:00–17:00, 17:00–22:00)
* Part-time hours: 16–30 per week
* Full-time hours: 37.5 per week
Additional Information
Apply now for an immediate interview. Must be in the UK to apply for this role. We currently do not offer sponsorship to anyone already in the UK, nor sponsorship for those switching sponsorship from elsewhere.
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