Salary: £40,000 - 40,000 per year Requirements: Proven experience in Microsoft 365 administration (Exchange, Teams, SharePoint, Entra ID). Strong knowledge of Microsoft Intune and endpoint management. Experience with IT asset lifecycle management and planning. Familiarity with Microsoft Defender and general cybersecurity practices. Solid understanding of DNS, domain management, and web technologies. Excellent troubleshooting and user support skills. Ability to manage multiple tenants and work independently across varied systems. Strong documentation and reporting skills. Microsoft certifications (e.g., MS-102, MD-102, SC-200, SC-200) are a plus. Experience with scripting (PowerShell) for automation. Familiarity with ITIL practices or helpdesk systems. Responsibilities: Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and Entra ID across multiple tenants. Implement, configure & manage endpoint devices using Microsoft Intune, including configuration, compliance, and lifecycle planning. Oversee IT asset management: tracking, valuation, depreciation, and upgrade/replacement planning. Handle onboarding and offboarding processes for employees, ensuring smooth IT transitions. Monitor and respond to security threats using Microsoft Defender and Intune; manage malware and attack mitigation. Provide first-line user support and manage the internal IT helpdesk, including reporting and ticket resolution. Maintain and optimise internet and Wi-Fi infrastructure, including Quality of Service (QoS) management. Support special projects and company-wide initiatives involving IT systems or infrastructure. Develop working relationships with external support organisations, agree contracts and support levels. Drive continual improvement of IT infrastructure, processes, and user experience. Manage online identities, DNS records, websites, and API/app registrations. Implement Conditional Access policies for improved security controls. Implement a cloud-based print server. Upgrade network cabinet, configure new Firewall, upgrade switches. Install Wi-Fi for warehouse environment, enable handheld devices and industrial scanner technology. Review current M365 licensing structure and recommend efficiencies & opportunities. Technologies: API Cloud Firewall Support ITIL Microsoft 365 Microsoft Intune Network PowerShell Security SharePoint Web Office 365 More: We are seeking a proactive and technically skilled IT Systems Administrator to manage and support our Microsoft 365 environment across three tenants, covering approximately 25 users. This hands-on senior-level role involves systems administration, user support, security, and infrastructure improvement. We are committed to driving continual improvement in our IT infrastructure and processes, providing a dynamic work environment, and fostering a culture of growth and development. last updated 11 week of 2026