Division / Department - Criminal Justice Grade - Grade F Status - Full Time and Part Time Available Contract Type - Temporary Salary Grade Range - £30,495 - £35,020 Working Hours - 36.0 Hours per Week Shift Allowance - No Politically Restricted - No Location - Guildford The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. Chief Constable Tim De Meyer & Chief Constable Jo Shiner The Role & Key Responsibilities This a exciting role whereby the successful candidate will be responsible for supervising a team of Witness Care Officers. As a first line supervisor you will train and support the team whose main responsibility it is to promote and support the concept of victim and witness care throughout the victim and witness journey. You will jointly manage a team of 28 Witness Care Officers to ensure the team deliver a high standard of service provision under the Witness Charter & the Victims Code of Practice. The role will include close partnership working with different Criminal Justice agencies including the Crown Prosecution Service and HMCTS. This is an interesting and varied role that requires independent working practice and a sustained level of responsibility as you will be managing your own team. As the successful candidate you will assist the Unit Manager with the day to day running of the unit, motivating others to perform well, ensuring a high quality support service is provided by Surrey Police to Victims and Witnesses. Skills & Experience To be successful in the post the applicant will have well developed good interpersonal and verbal communication skills with previous experience in leading a team of people and working in an administrative role. In order to succeed in these posts candidates must have IT experience as case management within the unit is computerised. You must also have proven experience in prioritising responsibilities as well as the ability to be flexible and work as part of a team. Why Work With Us? We take pride in looking after our people and offer a variety of benefits; career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme Further Information Please note we have two positions available: x1 18 month Fixed Term Contract - Full time (36 hours per week) x1 Permanent Contract - Part time (18 hours per week) Diversity Statement We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here. We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you. Additional Information Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are; vacancies in collaborated units are available to all officers and staff across both Forces vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts. Victim and Witness Care Team Leader Grade F Advert .doc Job Detail Reference number SYSX STAFF04561 Date posted 02/10/2025 Closing date 14/10/2025 Location Guildford