Responsibilities
* Gather, document, and analyze business requirements from various stakeholders.
* Define project scope, objectives, and success criteria in collaboration with stakeholders.
* Support cross‑functional teams in translating business needs into functional and technical specifications.
* Contribute to the creation of business cases, process flows, and user stories.
* Facilitate workshops, meetings, and training sessions to foster collaboration and knowledge sharing.
Flexible working pattern available – discuss with recruitment team.
Qualifications
* Bachelor's Degree
* Extensive experience as a Business Analyst or Technical Business Analyst in banking/financial services.
* Strong understanding of banking processes, digital channels, and data integration concepts.
* Familiarity with banking products and processes such as account management, payments, lending, and treasury operations.
* Experience with regulatory and compliance requirements affecting banking technology (e.g. AML, KYC, PCI‑DSS, SOX, data privacy regulations).
* Hands‑on experience with Agile delivery (JIRA, Confluence) and process modelling tools (Visio, BPMN, Lucidchart).
* Strong analytical and problem‑solving skills with attention to detail; SQL/data analysis capability preferred.
* Excellent communication, stakeholder management, and documentation skills. Proven experience in business analysis and requirements gathering.
* Ability to work well in a team and adapt to changing priorities.
* Experience with business analysis tools (e.g., Lucidchart, Visio, JIRA).
* Familiarity with Agile methodologies and Scrum framework.
* Knowledge of software development life cycle (SDLC).
* Experience in data analysis and reporting.
* Passion for continuous learning and professional development.
Pre‑Employment Screening
This role is subject to pre‑employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, which could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV).
Benefits
* Tools and policies to support your work‑life balance: flexible working approaches, sabbatical programs, paid paternity leave, maternity leave, and an innovative maternity returners scheme.
* More traditional benefits: 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance, and a group pension plan through salary sacrifice.
Equal‑Opportunity Employer
IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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