Job overview Ashford & St Peter's Hospitals are expanding their Enhanced Therapeutic and Observation Care Service (ETOC) and will be recruiting a number of Enhanced Care Support Workers (ECSWs) Reporting directly to the Trust's Enhanced Care Lead we are seeking people that are able to work a varied shift pattern including long days, nights and weekends, in a variety of settings including Urgent and Emergency Care, Older People Services, and Paediatrics Candidates applying for this post must be able to demonstrate within the application form the following essential criteria: Recent and significant UK experience as a health/enhanced care support worker Successfully achieved the Care Certificate Level 3 qualification preferably in a health and social care related subject. Only candidates that meet the above will be considered for this post, and we especially welcome applications from those with experience in a mental health care setting. Successful candidates must also have excellent communication skills, excel under pressure, competent IT skills, and have a kind, caring and compassionate nature. Only applications for candidates already residing in the UK will be considered, remote interviews will not be possible. Whilst sponsorship may be considered for this post, our focus is finding candidates with the right skills and experience. Advert Our Enhanced Care Support Workers are at the heart of providing direct patient centred care, supporting the Nursing Teams as well as the mental health services and wider Multi-Disciplinary Teams. The role is varied, equally challenging and rewarding, where you will make a difference to the experience of our patients. The role includes: Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs Taking and recording patients’ vital signs, identifying and escalating changes to a patient’s condition Providing one to one observation/cohort care for vulnerable patients who present a high risk of harm Providing care and compassion, whilst demonstrating professional behaviour and utilising a range of appropriate communication skills recognise and respond appropriately to the emotional needs of vulnerable patients Support the risk management of vulnerable patients by identifying, reporting and escalating issues of concern. Support the management of challenging or disturbed behaviour in accordance with Trust policies and procedures Under the guidance of registered professionals assist with the therapeutic interventions, maintaining a person centred and holistic approach Support patients to engage in therapeutic activities which promote independence, resilience and well being. Undertaking training and competencies related to the role competencies related to the specific department Escorting patients Working for our organisation Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff. Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan. We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care. St Peter’s Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital. Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services. We can offer you the full range of NHS benefits and discounts. Please note that adverts may close early, so early application is encouraged. For more information about careers at ASPH please visit: www.asph-careers.org Detailed job description and main responsibilities Working as an Enhanced Care Support Worker will involve carrying out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurses. For more information about the role please go to the job description and person specification attached.